Time2 Customer Support Portal
HELP. GUIDES. WEB ACCESS.

Your Time2 home, connected and supported.

A support-first home for Time2 customers. Find the right product guide, troubleshoot your device, learn the Clan At Home app, open Web View, or contact our support team.

Support for current & legacy products
Manuals & setup guides
UK-based technical team
Time2 Smart Home and Security Camera System
Clan Ecosystem

Manage every room with ease.

Indoor & outdoor cameras, video doorbells, sensors and alarms — all in one place.

DOCUMENTATION LIBRARY

Find your Time2 product

Search setup guides, user manuals and support documents for current and discontinued Time2 products.

Indoor CamerasCurrent
Olivia2

Olivia2

Indoor rotating security camera with pan/tilt view.

Indoor CamerasCurrent
Sophia2

Sophia2

Indoor security camera with two-way audio.

Outdoor CamerasCurrent
Ava

Ava

Compact outdoor security camera.

Available Documentation
Quick Start Guide
User Manualunavailable
Troubleshooting
Outdoor CamerasCurrent
Luna

Luna

Outdoor security camera for home monitoring.

Outdoor CamerasCurrent
Oscar2

Oscar2

Outdoor wireless Wi-Fi home security camera.

Outdoor CamerasCurrent
Oscar3

Oscar3

Next-generation outdoor security camera.

Video DoorbellsCurrent
Bella

Bella

Video doorbell — answer the door from anywhere.

Baby MonitorsCurrent
Mia

Mia

Baby monitor with two-way talk-back camera.

DESKTOP MONITORING

See your Time2 cameras on a bigger screen.

Open Time2 Web View on your PC or laptop and scan the QR code with the Clan At Home app on your phone to access your cameras.

CLAN AT HOME

One app for your Time2 home.

The Clan At Home app is used to set up and manage compatible Time2 devices from your phone or tablet. Visit the Clan App page for support guides, or open the integration guides to connect Amazon Alexa or Google Home.

Family & Device Sharing

Share individual devices or add people to your Home/Location depending on the access required.

Alexa & Google Home

Connect Clan At Home with Amazon Alexa or Google Home using the verified integration guides.

Need personal assistance?

Our UK-based technical team is available Monday to Friday to help with device pairing, Wi-Fi questions, or warranty support.

Phone Support01254 272688
Opening hours: 11:00 am – 4:00 pm, Monday – Friday
Submit a Support Ticket