How to reset a Time2 device
Product-specific factory reset instructions for current Time2 cameras.
Olivia2, Sophia2, Ava, Luna, Oscar2, Oscar3, Mia, Bella
Before you start
- A factory reset clears all settings and returns the device to pairing mode.
- Reset steps differ by product — use the section for your exact model.
- For Noah, Ella, Arthur and legacy models, refer to their own documents.
Steps
- 1Find your product below and follow its exact reset steps.
- 2After the reset, remove the device from Clan At Home if it still appears, then add it again.
Reset steps by product
Find your product below and follow its exact reset steps.
Rotate the lens upward to reveal the reset pin on the front. Press and hold for up to 10 seconds until you hear two chimes and the red LED flashes.
The device's indicator light confirms it has reset to pairing mode.
If the reset doesn't work, contact support with your product name.
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