Time2 Customer Support Portal
Clan App

Notifications aren't working

Troubleshoot missing motion or alert notifications from your Time2 device.

Applies to

Compatible Time2 devices in Clan At Home

Steps

  1. 1Open the device in Clan At Home and review its alert settings and schedule.
  2. 2Confirm motion/sound alerts are enabled for that device.
  3. 3Check your product manual for the exact alert options it supports.
  4. 4Ensure the device is online and detecting events.
What should happen

Notifications are enabled and you receive alerts for events.

Still not working?

If notifications still don't arrive, contact support — phone OS steps vary and aren't listed here.

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