Time2 Customer Support Portal
Alexa & Google Home

Google Home connection troubleshooting

Resolve issues linking Clan devices to Google Home.

Applies to

Compatible Time2 devices in Clan At Home

Steps

  1. 1Confirm your devices work in the Clan At Home app first.
  2. 2Repeat the documented link and authorise flow: Add > Set up device > Works with Google > search Smart Life > sign in with Clan credentials > link Clan At Home > Authorise.
  3. 3Linked Clan devices should then appear.
What should happen

Google Home shows your linked Clan At Home devices.

Still not working?

We don't list unverified compatibility. If it still fails, contact support.

Product guides

Related articles

Contact Support

If this article didn’t resolve your issue, our support team is here to help.