Returns

We offer a 30 Day full refund returns policy if the item does not meet with your satisfaction when you receive it. In this case, you will be responsible for safe return of the item with all original packaging in the same condition as it was dispatched. We also offer a 14 month warranty on all products registered on our website. If your item is faulty, within 14 months of purchase please contact us on 01254 272688 or send us a message before returning the item to us. We will provide you with our returns address and returns instructions and shall replace the item, or provide a refund if a replacement is unavailable.

See our returns page for further details.

Free Delivery on orders over £30

Spending over £30? Delivery is completely free, it’s time for us to pick up the tab

UK based Customer Care Centre

Our Customer Care Team are based at our HQ in Blackburn, England and can live chat with you to help with any queries

One year guarantee

All our connected products come with a 12-month guarantee. 14 months if you register  - www.time2technology.com/warranty

Same Day Dispatch

All of our products leave our time2 warehouse the same day you order them (for orders placed by 2pm)

Security and Peace of mind

Over 100,000 people in the UK use our security cameras to help them protect and monitor everything they love and value

Simple checkout

With our simple checkout your product will be on its way to you faster. Use a variety of payment methods including credit/debit card and Paypal