We love our products and we hope you do to! If you want to get in touch with us about your connected product then you can speak to our friendly chat team, email us or call us.
Our offices are open 9.00am - 5.00pm, Monday to Friday. We aim to get back to you within 24 hours (within normal working business hours). However during busy periods we may take slightly longer.
Capricorn House, Capricorn Park, Blakewater Rd, Blackburn BB1 5QR
At time2 we offer delivery options to suit you.
FREE UK DELIVERY
On all orders over £50
NEXT DAY DELIVERY TRACKED (£3.95)
On orders placed before 12pm Monday-Friday
STANDARD DELIVERY (£1.95)
Delivered within 3-5 working days.
All our products are shipped from the UK via Royal Mail. Shipping to Eire and the Scottish Highlands and Islands may incur an additional shipping charge. Delivery to anywhere outside the UK is also available at an extra charge, please contact us for details before placing your order.
We offer a 14 Day full refund returns policy if the item does not meet with your satisfaction when you receive it. In this case, you will be responsible for safe return of the item, at your cost, with all original packaging in the same condition it was dispatched. If your item is damaged or faulty, please contact us on 0844 7400874 or send us a message before returning the item to us. We will provide you with our returns address and returns instructions and shall replace the item, or provide a refund if a replacement is unavailable.
See our RETURNS page for further details.
Spending over £50? Delivery is completely free, it’s time for us to pick up the tab!
Our Customer Care Team are based in our HQ in Blackburn, England and can live chat with you to help with any queries (they also love a good cup of tea!)
All our connected products come with a 12-month guarantee.
All of our products leave our Time2 warehouse the same day you order them (for orders placed by 2pm)
Everyone signed up to our Time2 newsletter are the first to hear about our exclusive offers and deals
It’s time to checkout quicker with our simple checkout your product will be with on its way to you faster, you can even use your Paypal and Amazon accounts!